All 74 templates, thread and all. The words below are each template's defaults: put your keyword, your message and your link in their place, and the rest is already drawn.
Every conversation on this page is an illustration of a ReplyKing flow, not a real customer.
29 templates for the account people already comment on. Each starts from something Instagram tells us about: a comment, a story reply, a keyword in the DM.
Freebie for a comment, email on the way.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “guide”
Hey! Happy to send the guide over 🙌 Tap below and it's on its way.
Send it overSending it now. Which email should it go to?
Give us a follow so you don't miss the next one, then tap below and it's yours 👇
I followedHere it is. Hope it helps 🙂
Get the guideComment to enter, follow to qualify.
Needs: an Instagram account
Post or reel comment · “enter”
One last thing to enter. Follow us, then tap below 👇
I followedYou're in 🎉 We draw the winner on Friday. Good luck!
Draw is tomorrow 🤞 Good luck!
They comment, the link lands in their DMs.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “link”
Hey! Got your comment 🙌 Tap below and I'll send it straight over.
Send it overHere's the link you asked for 👇
Open linkAny questions about it? I'm right here 🙂
Your booking page, to anyone who asks.
Needs: an Instagram account, your own link in place of the example one
DM keyword · “book”
book
Pick a time that works for you 👇
Book nowA price comment gets an answer in the DM.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “price”
Happy to help! Want the full price list, or shall I put you through to someone?
Send the listEverything's here 👇
See pricingIt's easier on WhatsApp. Tap below and we'll carry on there
Open WhatsAppThe link you promised, when they reply.
Needs: an Instagram account, your own link in place of the example one
Story reply
Replied to your story: Hi!
Thanks for replying! Here's the link from the story 👇
OpenA question in a story reply gets an answer.
Needs: an Instagram account, AI credits
Story reply
Replied to your story: Hi!
Thanks for asking! Here is what you need 👇
Something worth having, for their number.
Needs: an Instagram account
DM keyword
Hi!
Want first dibs on new drops and offers? Send your number and I'll add you 👇
+14155550123
You're on the list 🎉 We only send the good stuff, and you can say stop any time.
Answers the collab asks, takes their details.
Needs: an Instagram account
Story reply
Replied to your story: Hi!
Thanks for thinking of us! We'll send our rates to the email we have for you 🙂
Thanks them, and asks to reshare.
Needs: an Instagram account
Story mention
Thank you for the shout-out 🙏 Really appreciate it.
Your questions, on an empty DM screen.
Needs: an Instagram account
Ice breaker
How much does it cost?
Happy to go through the plans with you. Want someone on the team to help you pick?
Talk to a personThanks. someone from our team will pick this up and reply here shortly.
A menu item that answers the moment it's tapped.
Needs: an Instagram account
Menu item
Talk to us
Someone from the team will be with you shortly. What do you need help with?
Thanks. someone from our team will pick this up and reply here shortly.
Answers Live comments, takes the email.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment
Thanks for watching 🙌 Want the link I just mentioned?
Yes pleaseWhere should I send it?
Here you go. Enjoy 👇
OpenA comment registers them for the event.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “join”
Saving you a spot 🎟️ Tap below and I'll send the details.
Save my spotWhich email should the invite go to?
You're in! Here's everything you need 👇
See the detailsQuick reminder about tomorrow. See you there? 🙂
A keyword, and the products arrive as cards.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “shop”
Happy to share 🛍️ Want the links?
Show meYour bestseller · ₹999 The new one · ₹1,499
Buy nowYouTube, TikTok, a podcast, wherever you publish.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “watch”
Hey! Got your comment 🙌 Tap below and I'll send it straight over.
Send it overHere's where the rest lives 👇
Take me thereAny questions about it? I'm right here 🙂
It answers what you taught it, and hands over the rest.
Needs: an Instagram account, AI credits
DM keyword
Hi!
✨ AI answers from your knowledge base…
Commenters become a list you can broadcast to.
Needs: an Instagram account
Post or reel comment · “whatsapp”
What's the best WhatsApp number for you? 🙂
+14155550123
You're on the list 🙌 Offers come on WhatsApp. Reply STOP there any time.
Say hi on WhatsApp and I'll send the first one 👇
Open WhatsAppThey DM your keyword, the link goes back.
Needs: an Instagram account, your own link in place of the example one
DM keyword · “link”
link
Here you go 👇
OpenA code for a comment, once they follow.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “code”
Give us a follow so you don't miss the next one, then tap below and it's yours 👇
I followedYour code is WELCOME10 for 10% off your first order 🎁
Shop nowA reply to the story gets the code, and a deadline.
Needs: an Instagram account, your own link in place of the example one
Story reply
Replied to your story: Hi!
Here's the code from the story: STORY10 for 10% off 🎁 It runs out tomorrow.
Use the codeA keyword gets them in first, and on the list.
Needs: an Instagram account, your own link in place of the example one
DM keyword · “early”
early
You're in early 🎟️ Here's the link before anyone else gets it:
Get early accessLast call on early access. It opens to everyone tomorrow.
Buttons for prices, booking, or a person.
Needs: an Instagram account, your own link in place of the example one
DM keyword
Hi!
Hi! Lovely to hear from you. What can we help with? 👇
PricesHere's what we charge. Happy to talk it through 👇
See pricesA reply for the messages no other flow took.
Needs: an Instagram account
DM keyword
Hi!
Thanks for the message! We’ll come back to you shortly. If it’s urgent, tap below 👇
Talk to a personThanks. someone from our team will pick this up and reply here shortly.
Hot leads to your team, the rest get a guide.
Needs: an Instagram account, your own link in place of the example one
Post or reel comment · “info”
Good to hear from you! Were you hoping to start this month?
Yes, ready nowWhat's the best WhatsApp number for you? 🙂
+14155550123
Thanks. someone from our team will pick this up and reply here shortly.
No rush 🙂 Here's a free guide to get you started.
Read the guideEach DM answered by what it asks for.
Needs: an Instagram account, your own link in place of the example one
DM keyword
Hi!
Here's what we charge. Happy to talk it through 👇
See pricesTakes the payment in the DM, and reminds.
Needs: an Instagram account, a payment gateway, your own link in place of the example one
Post or reel comment · “buy”
Got it 🙌 Want the details and a link to pay? Tap below.
Show meYour product · ₹999 · free delivery
See itTap to pay and it's yours 👇
Pay nowPayment received, thank you! 🎉 We're packing it now and you'll get tracking here.
Instagram commenters, with their consent.
Needs: an Instagram account
Post or reel comment · “catalog”
Give us a follow so you don't miss the next one, then tap below and it's yours 👇
I followedWhat's the best WhatsApp number for you? 🙂
+14155550123
Perfect. Everything else is easier on WhatsApp 👇
Open WhatsAppBrand asks become deals, fans get a reply.
Needs: an Instagram account
DM keyword
Hi!
Thanks for reaching out 🙌 Which brand are you getting in touch from?
Sounds good
And what are you looking for? A reel, a story, a post, something else?
Sounds good
28 templates for a connected WhatsApp Business number. Most start from a message the customer sent, which is when WhatsApp lets you answer in your own words.
Answer a first message with a menu, and open your catalogue in the chat.
Needs: a WhatsApp number
WhatsApp message
Hi! Lovely to hear from you. What can I help with? 👇
CatalogueEverything we've got right now 👇
A photo of what they left, then two more nudges. It stops the moment they buy.
Needs: a WhatsApp number, a connected store, WhatsApp templates approved by Meta
Cart left behind
Hi Priya, you left something in your cart. Want the link to finish your order?
Hi Priya, just checking in. Any questions about the items in your cart? We're happy to help you choose.
Hi Priya, your cart is still waiting, but items can sell out. Want the link, or tell us if something stopped you?
The order number, the total and the photo, the moment it is placed.
Needs: a WhatsApp number, a connected store, WhatsApp templates approved by Meta
Order placed
Hi Priya, thanks for your order! Order #1042 for ₹2,499 is confirmed. We'll message you here the moment it ships.
The tracking link, the moment your store marks it fulfilled.
Needs: a WhatsApp number, a connected store, WhatsApp templates approved by Meta
Order shipped
Hi Priya, your order #1042 is on its way 🚚 Follow it here: https://track.example.com/1042 and we'll let you know when it's out for delivery.
Three days after it arrives. A happy answer gets your review link, an unhappy one gets a person.
Needs: a WhatsApp number, a connected store, WhatsApp templates approved by Meta, your own link in place of the example one
Order delivered
Hi Priya, how are you finding your order? Tap one below. It takes a second and helps us a lot.
That means a lot 🙏 Would you leave that in a review? It takes a minute.
Write a reviewThree weeks after it arrived, with a photo of what they bought.
Needs: a WhatsApp number, a connected store, WhatsApp templates approved by Meta
Order delivered
Hi Priya, running low? Tap Reorder and we'll set up the same order for you again, no forms.
Let people confirm or reschedule straight from your reminder.
Needs: a WhatsApp number, a booking service
WhatsApp message · “confirm”
You're confirmed, see you then! Just reply here if anything changes.
Ask budget and timing, then hand the hot leads to your team.
Needs: a WhatsApp number, your own link in place of the example one
WhatsApp message · “price”
Happy to help! Roughly what budget are you working with?
Sounds good
Got it. And when are you hoping to start?
This monthThanks. someone from our team will pick this up and reply here shortly.
Hand the chat to your team the moment someone asks for a person.
Needs: a WhatsApp number
WhatsApp message · “human”
Of course. I'm getting someone from the team now, they'll reply here shortly.
Thanks. someone from our team will pick this up and reply here shortly.
Collect quote details in one WhatsApp form, and open a deal from it.
Needs: a WhatsApp number, a WhatsApp form
WhatsApp message · “enquiry”
Great. A couple of quick questions and we'll send you a quote.
StartThanks Riya Shah 🙏 We've got your details and we'll come back with a quote shortly.
Ask how many and when, then tell the floor. No missed reservation in the DMs.
Needs: a WhatsApp number
WhatsApp message · “table”
Happy to hold a table 🙂 How many people?
5000
And for which day and time?
Sounds good
Got it, for . We'll confirm in a moment once we've checked the book.
Prices, which treatments, and a time: the three things a salon gets asked all day.
Needs: a WhatsApp number, a booking service
WhatsApp message · “price”
Here's what we charge for the popular ones. Tell me what you'd like and I'll give you the exact price 💁
Pick a time that suits you 👇
Pick a timeTimings, consultation fee and an appointment, plus a person for anything medical.
Needs: a WhatsApp number, a booking service
WhatsApp message · “timing”
Here are our timings. If you'd like, I can book you a slot.
Pick a time for your appointment 👇
Pick a timeTrial class, plans and batch timings, ending in a booked trial.
Needs: a WhatsApp number, a booking service
WhatsApp message · “trial”
Yes, and the first class is the best way to decide. Let's get you in one 💪
Book your trial 👇
Book a trialNext batch, fees and a demo class, ending with a booked demo.
Needs: a WhatsApp number, a booking service
WhatsApp message · “batch”
The next batch is filling now. Sit in on a demo class and you'll know if it's right for you.
Pick a time for your demo 👇
Book a demoWhat they want, where, and their budget, then your team with the answers already in hand.
Needs: a WhatsApp number
WhatsApp message · “bhk”
Happy to help 🏠 Which city and area are you looking in?
Sounds good
And what are you looking for? 1BHK, 2BHK, 3BHK, a plot, something else?
Sounds good
What budget do you have in mind?
Where, when and how many, then your team quotes it with nothing left to ask.
Needs: a WhatsApp number
WhatsApp message · “package”
Where would you like to go? ✈️
Sounds good
And roughly when? Give me a month or the dates.
Sounds good
How many people travelling?
Sizes, delivery time and cash on delivery: the three that decide a sale.
Needs: a WhatsApp number, your own link in place of the example one
WhatsApp message · “size”
Tell me which piece and the size you want and I'll check it for you 👕
Have a look while you decide 👇
Shop nowWhat they need, what it costs, then a call booked with the answers in hand.
Needs: a WhatsApp number, a booking service
WhatsApp message · “service”
Happy to run you through it. The quickest way is fifteen minutes on a call, and you'll know straight away if we're a fit.
Grab a slot that suits you 👇
Book a callWhat it does, what it costs, and a demo on the calendar.
Needs: a WhatsApp number, a booking service
WhatsApp message · “demo”
Quickest answer is a short demo with your own use case in front of you.
Pick a time for your demo 👇
Book a demoDate, place and budget for a gig or shoot, then straight to you.
Needs: a WhatsApp number
WhatsApp message · “book”
Thanks for reaching out 🎤 What's the date?
Sounds good
And where is it? City and venue if you know it.
Sounds good
What budget are you working with?
What they need, for how much, and when, then your team, with nothing quoted in the chat.
Needs: a WhatsApp number
WhatsApp message · “insurance”
Happy to help. What are you looking for? Health, life, motor, a loan, something else?
Sounds good
And roughly what amount or cover do you have in mind?
Sounds good
When would you like this in place?
Which model, new or used, and when, then the showroom takes it from there.
Needs: a WhatsApp number
WhatsApp message · “test drive”
Happy to arrange that 🚗 Which model are you interested in?
Sounds good
New or pre-owned?
Sounds good
Which day suits you for a test drive?
Say hello when someone opts in, then tell them what they'll get.
Needs: a WhatsApp number, WhatsApp templates approved by Meta
Tag added (WhatsApp follow-up)
Hi Priya, welcome! 👋 Thanks for joining us on WhatsApp. What would you like to do?
Hi Priya, here's what you'll get from us on WhatsApp: first look at new things, members-only offers and quick answers. Reply MENU to see what's new.
Two friendly messages for people who haven't bought in a while, then it stops.
Needs: a WhatsApp number, WhatsApp templates approved by Meta
Tag added (WhatsApp follow-up)
Hi Priya, it's been a while! We've added new things since your last visit. Want a look?
Hi Priya, one last hello from us. Would you still like to hear about new arrivals and offers?
Offer a call now, check in on day 2, then a polite last message on day 7.
Needs: a WhatsApp number, WhatsApp templates approved by Meta
Tag added (WhatsApp follow-up)
Hi Priya, thanks for your interest! Would a quick call help you decide, or shall we send the details here?
Hi Priya, just checking in. Did you get a chance to think it over? Happy to answer any questions right here.
Hi Priya, I don't want to fill your inbox, so this is my last follow-up. If the timing's better later, just reply and we'll pick it up.
For a course, cohort or drop: tease it, open it, last call.
Needs: a WhatsApp number, WhatsApp templates approved by Meta
Tag added (WhatsApp follow-up)
Hi Priya, something new is coming this week and you'll hear first. Want the link the moment it opens?
Hi Priya, it's open! 🎉 Want the link, or anything to ask before you join?
Hi Priya, today's the last day to join. Want the link, or any question first?
Salons, clinics and studios: thank them the next day, invite them back in a month.
Needs: a WhatsApp number, WhatsApp templates approved by Meta
Tag added (WhatsApp follow-up)
Hi Priya, thank you for coming in! How was everything?
Hi Priya, it's about time for your next visit. Shall we find you a slot?
9 templates for the chat widget you put on your website: greet visitors, take their email before a person answers, book a time in the chat.
Greet website visitors with a menu; the AI answers anything else.
Needs: the website chat widget, AI credits
Website chat
Hi Riya 👋 Thanks for stopping by! What can we help with?
Prices✨ AI answers from your knowledge base…
Take a name and email before a person replies, and tag them.
Needs: the website chat widget
Website chat
Happy to help! What's the best email to reach you on, in case we get cut off?
Thanks. someone from our team will pick this up and reply here shortly.
Someone asks what it costs: the AI answers from your own price list, and a person steps in when it is not sure.
Needs: the website chat widget, AI credits
Website chat · “price”
✨ AI answers from your knowledge base…
The two questions every shop is asked, answered from what you wrote down once in Settings → Fields.
Needs: the website chat widget, AI credits
Website chat · “shipping”
✨ AI answers from your knowledge base…
Ask for the order number, then hand the chat over with it already on the record.
Needs: the website chat widget
Website chat · “order”
Happy to check. What is the order number? It is on your confirmation email.
Sounds good
Thanks. someone from our team will pick this up and reply here shortly.
Offer the guide, price list or sample, take an email and send the link.
Needs: the website chat widget
Website chat · “guide”
Happy to send it over. What email should it go to?
On its way. Anything else I can help with?
Take an email when nobody is around, so the conversation carries on tomorrow instead of ending.
Needs: the website chat widget, AI credits
Website chat
✨ AI answers from your knowledge base…
Skip the bot: anyone who asks for a human gets one, with a note saying so.
Needs: the website chat widget
Website chat · “human”
Of course. I am getting someone now, give them a moment.
Thanks. someone from our team will pick this up and reply here shortly.
Offer your real free times in the chat and book the one they pick.
Needs: the website chat widget, a booking service
Website chat · “book”
Here's what's free. Pick one and it's yours.
8 templates for a connected mailbox: acknowledge a new email as it lands, answer a pricing question from your price list, or let the AI draft the reply.
Reply to a new email straight away so nobody waits in silence, then hand it to whoever is next.
Needs: a connected mailbox
Email arrives
Hi Riya, Thanks for writing in. We have your message and someone will come back to you shortly. If it is urgent, just reply to this email and it moves up the queue.
Thanks. someone from our team will pick this up and reply here shortly.
Spot a pricing or quote email, send the price list, tag it as a lead and put it on someone's desk.
Needs: a connected mailbox, your own link in place of the example one
Email arrives · “quote”
Our pricing Hi Riya, Thanks for asking. Our current pricing is here: https://replyking.app/pricing Tell me roughly what you need and I will come back with an exact number.
Thanks. someone from our team will pick this up and reply here shortly.
The AI answers from your knowledge base, and anything it is unsure about goes to a person.
Needs: a connected mailbox, AI credits
Email arrives
✨ AI answers from your knowledge base…
Pull the order number out of the email, tag it and put it in front of whoever handles orders.
Needs: a connected mailbox, AI credits
Email arrives · “order”
Hi Riya, Thanks for writing in. We are looking into this now and will come back to you with an update shortly.
Thanks. someone from our team will pick this up and reply here shortly.
A first reply that lists exactly what you need from them. Edit the list to the documents you actually need.
Needs: a connected mailbox
Email arrives · “apply”
Hi Riya, Thanks for getting in touch. To get you started we need: 1. Proof of identity 2. Proof of address 3. Your company details, if you are buying as a business Reply with those attached and we will take it from there.
Thanks. someone from our team will pick this up and reply here shortly.
Answer outside your hours so nobody wonders whether the email arrived, and pick it up when you are back.
Needs: a connected mailbox
Email arrives
Hi Riya, Thanks for your email. We are closed right now, so this is just to say it arrived. Someone will read it properly and reply when we are back.
A week after you close a conversation, ask the happy ones to say so in public.
Needs: a connected mailbox
Email arrives · “thanks”
A quick favour Hi Riya, Glad we could help. If you have a minute, a short review makes a real difference to a small business. Thank you either way.
Anyone who asks to be left alone is opted out straight away and told so, without a person having to see it.
Needs: a connected mailbox
Email arrives · “unsubscribe”
Hi Riya, Done. You will not get any more marketing email from us. If you ever write in about an order we will still reply to that.
A template is one flow. These pages are the parts of the product it uses.
Comments, story replies and DMs, answered in seconds
Where the conversation carries on and the sale closes
Instagram, WhatsApp, email and website chat in one list
Answers from your own content, with a handover when it’s unsure
Slots, calendars and reminders, booked inside the chat
UPI and cards in the DM, on your own gateway
Why this doesn’t get your account restricted
Connect an account, open the template that matches what people already ask you, and change the words to yours.
Free plan · no card needed · cancel any time
