She asked about Saturday at 11pm. You replied on Monday.
Your chair is your inventory and it doesn’t keep. ReplyKing answers the DM with your real availability, takes the advance on UPI before the slot is held, and sends the reminder on WhatsApp the day before — while you are with a client.
Free plan · no card needed · cancel any time
23:10, under your reel
Rates? And slots this Saturday?
The DM, a few seconds later
Balayage is ₹3,500 and takes about 90 minutes. Saturday has 11:30 and 4:00 free.
₹500 advance holds the slot.Pay ₹500 · UPI
Booked for Saturday 4:00pm. See you then!
Friday evening
Reminder: Saturday 4:00pm, balayage with Meera. Reply here to move it.
An illustration of a ReplyKing flow, not a real customer conversation.
A week in an appointment business
- The “rates?” comment under Saturday’s reel is one of thirty, and the other twenty-nine are still unanswered.
- Two bookings for 5pm, one chair, and you find out when both of them arrive.
- The no-show cost the slot, the colour and the afternoon — and nobody had reminded her.
What happens instead
Four steps, and every one of them is a real setting
- 1
The comment gets a DM, not a “DM us”
“Rates”, “price”, “slots”, “booking” — whichever words your clients actually use — start the flow, and the DM carries the service, the price and the time it takes.
- 2
The advance comes first
A payment step on your own Razorpay or PhonePe account. Paid holds the slot; not paid gets one polite nudge and nothing after that.
- 3
The slot is real
The booking page shows your actual availability, with Google Calendar or Outlook behind it, so a busy afternoon can’t be double-booked.
- 4
Then the reminder does its job
WhatsApp the day before, an email with a calendar invite on confirmation, and the client answering “can we move it?” in the same thread.
What’s inside
What a salon or clinic uses
Not the whole product — the six things that matter when your day is spent standing behind someone.
A booking page with your name on it
Your logo, your colour, your services and lengths, your hours, and a buffer between appointments so nobody is rushed.
An advance on UPI
Your own gateway, your own money, and a flow that only sends the booking link once it has cleared.
Reminders that reduce no-shows
On WhatsApp the day before, with the confirmation email carrying a calendar invite so it is in her phone too.
Timings, parking and “do you do this?”
The agent answers from your own service list and price page at 2am, cites where it got the answer, and passes anything about a discount to a human.
One record per client
Her past appointments, what she paid, what she asked about, the colour she had last time — beside the reply box, on whichever channel she messages.
One inbox for the front desk
Instagram, WhatsApp and email in one list, assigned to whoever is on the desk, so two people never answer the same client differently.
Keep reading
The rest of what this does
FAQ
Questions people ask first
Let Saturday fill itself
One service, one automation on your next reel, and the advance in your own account. The free plan covers the Instagram half before you spend anything.
Start free