One list. One owner per thread.
Instagram, WhatsApp, email and website chat in one list your team shares. Every thread has an owner and a due time, so nobody gets two answers or none.
bloomstudio.in
Post or reel comment
The support desk you never meant to run
- Your phone has the WhatsApp, your laptop has the email, and Instagram is on whoever is holding the account today.
- Two people answered the same customer, differently, forty minutes apart.
- The one message that needed a reply before lunch is somewhere under thirty that didn’t.
You can open any of these and change it
When
Post or reel comment
“info”“interested”Then
Public reply
Sent it to your DMs! If you can't see it, check your message requests 👀Then
Send DM
Good to hear from you! Were you hoping to start this month?Yes, ready nowJust exploringThen
Ask for phone
What's the best WhatsApp number for you? 🙂
Enough desk for two people
A busy day needs an owner per thread, a clock on it, and the history already open.
The person, not the thread
One contact across Instagram, WhatsApp and email. Their past conversations, orders, bookings, deals, tags and consent sit in a panel beside the reply box.
Email that behaves like email
A proper composer with rich text, Cc, Bcc and 25 MB attachments, plus a classifier that keeps newsletters and receipts out of the queue.
Words you don’t type twice
The answer you type twenty times a week, saved, with internal notes and @mentions the customer never sees. The AI can draft from your knowledge base too.
Live, without a refresh
New messages, assignments and status changes arrive as they happen, and the bell tells you when something is yours: an assignment, a mention, a failed automation, a breached target.
Pause the robots, one person at a time
When a conversation needs a human, automations and the agent step back for that contact without you switching anything off for everyone else.
Free plan · no card needed · cancel any time
Questions people ask first
One list, from the first day
Connect Instagram on the free plan and add WhatsApp and email when you upgrade. Your team answers in one place from the first day.
Free plan · no card needed · cancel any time